FAQ \u2013 Vermont English<\/title>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Plus+Jakarta+Sans:ital,wght@0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,300&family=DM+Sans:wght@400;500&display=swap\" rel=\"stylesheet\">\n<\/head>\n<body>\n\n\n<div id=\"vfp-root\">\n\n \n <section class=\"vfp-hero\">\n <div class=\"vfp-hero-inner vfp-reveal\">\n <p class=\"vfp-eyebrow\">FAQ<\/p>\n <h1 class=\"vfp-hero-h1\">How can we<br><em>help you?<\/em><\/h1>\n <p class=\"vfp-hero-sub\">Find answers to the most common questions about Vermont English \u2014 programs, pricing, lessons, instructors and your student account.<\/p>\n <\/div>\n <\/section>\n\n \n <section class=\"vfp-faq-section\">\n <div class=\"vfp-faq-inner\">\n\n \n <div class=\"vfp-tabs vfp-reveal\" style=\"--d:.06s\" role=\"tablist\" aria-label=\"FAQ categories\">\n <button class=\"vfp-tab vfp-tab-active\" data-cat=\"all\" onclick=\"vfpFilter('all')\" role=\"tab\" aria-selected=\"true\">All<\/button>\n <button class=\"vfp-tab\" data-cat=\"getting-started\" onclick=\"vfpFilter('getting-started')\" role=\"tab\" aria-selected=\"false\">Getting Started<\/button>\n <button class=\"vfp-tab\" data-cat=\"lessons\" onclick=\"vfpFilter('lessons')\" role=\"tab\" aria-selected=\"false\">Lessons<\/button>\n <button class=\"vfp-tab\" data-cat=\"pricing\" onclick=\"vfpFilter('pricing')\" role=\"tab\" aria-selected=\"false\">Pricing<\/button>\n <button class=\"vfp-tab\" data-cat=\"progress\" onclick=\"vfpFilter('progress')\" role=\"tab\" aria-selected=\"false\">Progress<\/button>\n <button class=\"vfp-tab\" data-cat=\"account\" onclick=\"vfpFilter('account')\" role=\"tab\" aria-selected=\"false\">Account<\/button>\n <\/div>\n\n \n <div class=\"vfp-list\" id=\"vfp-list\">\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-1\" id=\"vfp-b-1\">\n Can I start as a complete beginner?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-1\" role=\"region\" aria-labelledby=\"vfp-b-1\">\n <div class=\"vfp-a-body\">Yes. Vermont English welcomes learners from A1 Beginner through to C1 Advanced. Take the free Placement Test to discover your current level and get a recommended learning pathway.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-2\" id=\"vfp-b-2\">\n How do I know my English level?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-2\" role=\"region\" aria-labelledby=\"vfp-b-2\">\n <div class=\"vfp-a-body\">Take the Vermont English Placement Test \u2014 it takes 5\u201310 minutes and gives you an immediate CEFR level result and recommended learning pathway.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-3\" id=\"vfp-b-3\">\n What programs do you offer?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-3\" role=\"region\" aria-labelledby=\"vfp-b-3\">\n <div class=\"vfp-a-body\">Vermont English offers five programs: General English, Business English, Exam Preparation (IELTS\/TOEFL), Fluency Accelerator, and On The Go Conversation Classes \u2014 available as private 1-on-1 or small group sessions of up to four students.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.10s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-4\" id=\"vfp-b-4\">\n What class formats are available?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-4\" role=\"region\" aria-labelledby=\"vfp-b-4\">\n <div class=\"vfp-a-body\">Three formats: private 1-on-1 coaching (60 min), small group classes with a maximum of four students (60 min), and On The Go Conversation Classes \u2014 focused 30-minute speaking sessions available for both individuals and groups.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.12s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-5\" id=\"vfp-b-5\">\n Is there a free consultation before I enroll?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-5\" role=\"region\" aria-labelledby=\"vfp-b-5\">\n <div class=\"vfp-a-body\">Yes. Book a free 30-minute consultation call with Emmanuel before you enroll. He'll assess your level, understand your goals and recommend the right program \u2014 no pressure, no commitment.<\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-6\" id=\"vfp-b-6\">\n How are lessons delivered?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-6\" role=\"region\" aria-labelledby=\"vfp-b-6\">\n <div class=\"vfp-a-body\">All lessons are delivered online via Zoom. A unique Zoom link is sent to you by email after booking. You can join from anywhere in the world.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-7\" id=\"vfp-b-7\">\n Can I book lessons around my schedule?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-7\" role=\"region\" aria-labelledby=\"vfp-b-7\">\n <div class=\"vfp-a-body\">Yes. Available lesson times are shown in the booking calendar. You can select any slot that fits your personal or professional schedule \u2014 morning, evening, weekdays or weekends.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-8\" id=\"vfp-b-8\">\n What happens if I miss a lesson?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-8\" role=\"region\" aria-labelledby=\"vfp-b-8\">\n <div class=\"vfp-a-body\">Please notify your instructor as early as possible. You can reschedule with at least 24 hours' notice. Each package includes up to two reschedules per month.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.10s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-9\" id=\"vfp-b-9\">\n Will I have the same instructor every lesson?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-9\" role=\"region\" aria-labelledby=\"vfp-b-9\">\n <div class=\"vfp-a-body\">Yes. Whenever possible, students are assigned a primary instructor to ensure continuity and consistent progress throughout their learning journey.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.12s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-10\" id=\"vfp-b-10\">\n Can I change my instructor?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-10\" role=\"region\" aria-labelledby=\"vfp-b-10\">\n <div class=\"vfp-a-body\">Yes. Requests for an instructor change can be submitted to the Vermont English team via the Contact page.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.14s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-11\" id=\"vfp-b-11\">\n How do I contact my instructor?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-11\" role=\"region\" aria-labelledby=\"vfp-b-11\">\n <div class=\"vfp-a-body\">Instructor contact details are available in your Student Dashboard under the My Instructor section.<\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"pricing\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-12\" id=\"vfp-b-12\">\n How does the pricing work?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-12\" role=\"region\" aria-labelledby=\"vfp-b-12\">\n <div class=\"vfp-a-body\">Individual classes are priced at \u20ac45 per class. Buy in bundles of 10\u201330 classes and save 8\u201312%. On The Go Conversation Classes are available at \u20ac30\/class (individual) or \u20ac25\/student (group) in multiples of 10. Group classes are \u20ac35\/student per class.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"pricing\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-13\" id=\"vfp-b-13\">\n Do my classes expire?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-13\" role=\"region\" aria-labelledby=\"vfp-b-13\">\n <div class=\"vfp-a-body\">Classes do not expire once purchased. Schedule them at your own pace \u2014 there's no time limit.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"pricing\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-14\" id=\"vfp-b-14\">\n Can I mix individual and group classes?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-14\" role=\"region\" aria-labelledby=\"vfp-b-14\">\n <div class=\"vfp-a-body\">Yes. You can hold multiple plans at the same time. Many students use On The Go Conversation classes alongside their 1-on-1 program for extra speaking practice.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.10s\" data-cat=\"pricing\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-15\" id=\"vfp-b-15\">\n What payment methods do you accept?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-15\" role=\"region\" aria-labelledby=\"vfp-b-15\">\n <div class=\"vfp-a-body\">Vermont English accepts card payments via Stripe. All major credit and debit cards are supported. Payment is processed securely at the time of enrollment.<\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"progress\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-16\" id=\"vfp-b-16\">\n What is the Vermont English Learning Journey?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-16\" role=\"region\" aria-labelledby=\"vfp-b-16\">\n <div class=\"vfp-a-body\">The Learning Journey is a structured 12-level pathway from A1 Beginner through to C1 Advanced, guiding learners step by step towards confident, fluent English communication.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"progress\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-17\" id=\"vfp-b-17\">\n How do I track my progress?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-17\" role=\"region\" aria-labelledby=\"vfp-b-17\">\n <div class=\"vfp-a-body\">Lesson reports, progress updates and instructor feedback are available directly in your Student Dashboard under Progress Reports.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"progress\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-18\" id=\"vfp-b-18\">\n What levels do you offer?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-18\" role=\"region\" aria-labelledby=\"vfp-b-18\">\n <div class=\"vfp-a-body\">12 levels: A1 Beginner 1 \u00b7 A1 Beginner 2 \u00b7 A2 Pre-Intermediate 1 \u00b7 A2 Pre-Intermediate 2 \u00b7 B1 Intermediate 1 \u00b7 B1 Intermediate 2 \u00b7 B1 Intermediate 3 \u00b7 B2 Upper Intermediate 1 \u00b7 B2 Upper Intermediate 2 \u00b7 B2 Upper Intermediate 3 \u00b7 C1 Advanced 1 \u00b7 C1 Advanced 2.<\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"account\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-19\" id=\"vfp-b-19\">\n I cannot access my Student Dashboard. What should I do?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-19\" role=\"region\" aria-labelledby=\"vfp-b-19\">\n <div class=\"vfp-a-body\">Try logging out and logging back in. Clear your browser cache if the issue persists. If it continues, contact Vermont English support through the Contact page.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"account\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-20\" id=\"vfp-b-20\">\n I forgot my password. How can I reset it?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-20\" role=\"region\" aria-labelledby=\"vfp-b-20\">\n <div class=\"vfp-a-body\">Use the password reset option on the login page. A reset link will be sent to your registered email address.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"account\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-21\" id=\"vfp-b-21\">\n Who can I contact if I need help?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-21\" role=\"region\" aria-labelledby=\"vfp-b-21\">\n <div class=\"vfp-a-body\">You can contact the Vermont English support team through the Contact page. We aim to respond within one business day.<\/div>\n <\/div>\n <\/div>\n\n <\/div>\n\n \n <p class=\"vfp-no-results\" id=\"vfp-no-results\" hidden>No questions found for this category.<\/p>\n\n <\/div>\n <\/section>\n\n \n <section class=\"vfp-cta\" aria-labelledby=\"vfp-cta-h\">\n <div class=\"vfp-cta-inner vfp-reveal\">\n <div class=\"vfp-cta-icon\" aria-hidden=\"true\">\n <svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/>\n <\/svg>\n <\/div>\n <div class=\"vfp-cta-text\">\n <h2 class=\"vfp-cta-h\" id=\"vfp-cta-h\">Still have a question?<\/h2>\n <p class=\"vfp-cta-sub\">Book a free 30-minute call with Emmanuel \u2014 he'll answer everything and help you find the right program.<\/p>\n <\/div>\n <div class=\"vfp-cta-actions\">\n <a href=\"\/book-a-call\" class=\"vfp-cta-btn\">Book a Free Call<\/a>\n <a href=\"\/contact\" class=\"vfp-cta-link\">Or send a message \u2192<\/a>\n <\/div>\n <\/div>\n <\/section>\n\n<\/div>\n\n<style>\n#vfp-root {\n --f-d: 'Plus Jakarta Sans', system-ui, sans-serif;\n --f-b: 'DM Sans', system-ui, sans-serif;\n --accent: #2E3192;\n --acc-lt: #EEF0FB;\n --black: #0A0A0A;\n --g3: #6B6B6B;\n --g4: #AEAEB2;\n --g5: #E5E5EA;\n --bg: #F2F2F7;\n --white: #FFFFFF;\n --ease: cubic-bezier(.16,1,.3,1);\n}\n\n#vfp-root, #vfp-root *, #vfp-root *::before, #vfp-root *::after {\n box-sizing: border-box; margin: 0; padding: 0;\n -webkit-font-smoothing: antialiased;\n}\n\n\/* Reveal *\/\n#vfp-root .vfp-reveal {\n opacity: 0; transform: translateY(22px);\n transition: opacity .8s var(--ease), transform .8s var(--ease);\n transition-delay: var(--d, 0s);\n}\n#vfp-root .vfp-reveal.vfp-visible { opacity: 1; transform: none; }\n\n\/* \u2550\u2550 1. 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Find answers to the most common questions about Vermont English \u2014 programs, pricing, lessons, instructors and your student account. All Getting Started Lessons Pricing Progress Account Can I start as a complete beginner? Yes. Vermont English welcomes learners from A1 Beginner through to C1 Advanced. 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\n\t\t\t\t\t\n\n\n\n\nFAQ \u2013 Vermont English<\/title>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Plus+Jakarta+Sans:ital,wght@0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,300&family=DM+Sans:wght@400;500&display=swap\" rel=\"stylesheet\">\n<\/head>\n<body>\n\n\n<div id=\"vfp-root\">\n\n \n <section class=\"vfp-hero\">\n <div class=\"vfp-hero-inner vfp-reveal\">\n <p class=\"vfp-eyebrow\">FAQ<\/p>\n <h1 class=\"vfp-hero-h1\">How can we<br><em>help you?<\/em><\/h1>\n <p class=\"vfp-hero-sub\">Find answers to the most common questions about Vermont English \u2014 programs, pricing, lessons, instructors and your student account.<\/p>\n <\/div>\n <\/section>\n\n \n <section class=\"vfp-faq-section\">\n <div class=\"vfp-faq-inner\">\n\n \n <div class=\"vfp-tabs vfp-reveal\" style=\"--d:.06s\" role=\"tablist\" aria-label=\"FAQ categories\">\n <button class=\"vfp-tab vfp-tab-active\" data-cat=\"all\" onclick=\"vfpFilter('all')\" role=\"tab\" aria-selected=\"true\">All<\/button>\n <button class=\"vfp-tab\" data-cat=\"getting-started\" onclick=\"vfpFilter('getting-started')\" role=\"tab\" aria-selected=\"false\">Getting Started<\/button>\n <button class=\"vfp-tab\" data-cat=\"lessons\" onclick=\"vfpFilter('lessons')\" role=\"tab\" aria-selected=\"false\">Lessons<\/button>\n <button class=\"vfp-tab\" data-cat=\"pricing\" onclick=\"vfpFilter('pricing')\" role=\"tab\" aria-selected=\"false\">Pricing<\/button>\n <button class=\"vfp-tab\" data-cat=\"progress\" onclick=\"vfpFilter('progress')\" role=\"tab\" aria-selected=\"false\">Progress<\/button>\n <button class=\"vfp-tab\" data-cat=\"account\" onclick=\"vfpFilter('account')\" role=\"tab\" aria-selected=\"false\">Account<\/button>\n <\/div>\n\n \n <div class=\"vfp-list\" id=\"vfp-list\">\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-1\" id=\"vfp-b-1\">\n Can I start as a complete beginner?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-1\" role=\"region\" aria-labelledby=\"vfp-b-1\">\n <div class=\"vfp-a-body\">Yes. Vermont English welcomes learners from A1 Beginner through to C1 Advanced. Take the free Placement Test to discover your current level and get a recommended learning pathway.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-2\" id=\"vfp-b-2\">\n How do I know my English level?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-2\" role=\"region\" aria-labelledby=\"vfp-b-2\">\n <div class=\"vfp-a-body\">Take the Vermont English Placement Test \u2014 it takes 5\u201310 minutes and gives you an immediate CEFR level result and recommended learning pathway.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-3\" id=\"vfp-b-3\">\n What programs do you offer?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-3\" role=\"region\" aria-labelledby=\"vfp-b-3\">\n <div class=\"vfp-a-body\">Vermont English offers five programs: General English, Business English, Exam Preparation (IELTS\/TOEFL), Fluency Accelerator, and On The Go Conversation Classes \u2014 available as private 1-on-1 or small group sessions of up to four students.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.10s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-4\" id=\"vfp-b-4\">\n What class formats are available?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-4\" role=\"region\" aria-labelledby=\"vfp-b-4\">\n <div class=\"vfp-a-body\">Three formats: private 1-on-1 coaching (60 min), small group classes with a maximum of four students (60 min), and On The Go Conversation Classes \u2014 focused 30-minute speaking sessions available for both individuals and groups.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.12s\" data-cat=\"getting-started\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-5\" id=\"vfp-b-5\">\n Is there a free consultation before I enroll?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-5\" role=\"region\" aria-labelledby=\"vfp-b-5\">\n <div class=\"vfp-a-body\">Yes. Book a free 30-minute consultation call with Emmanuel before you enroll. He'll assess your level, understand your goals and recommend the right program \u2014 no pressure, no commitment.<\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-6\" id=\"vfp-b-6\">\n How are lessons delivered?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-6\" role=\"region\" aria-labelledby=\"vfp-b-6\">\n <div class=\"vfp-a-body\">All lessons are delivered online via Zoom. A unique Zoom link is sent to you by email after booking. You can join from anywhere in the world.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-7\" id=\"vfp-b-7\">\n Can I book lessons around my schedule?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-7\" role=\"region\" aria-labelledby=\"vfp-b-7\">\n <div class=\"vfp-a-body\">Yes. Available lesson times are shown in the booking calendar. You can select any slot that fits your personal or professional schedule \u2014 morning, evening, weekdays or weekends.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-8\" id=\"vfp-b-8\">\n What happens if I miss a lesson?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-8\" role=\"region\" aria-labelledby=\"vfp-b-8\">\n <div class=\"vfp-a-body\">Please notify your instructor as early as possible. You can reschedule with at least 24 hours' notice. Each package includes up to two reschedules per month.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.10s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-9\" id=\"vfp-b-9\">\n Will I have the same instructor every lesson?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-9\" role=\"region\" aria-labelledby=\"vfp-b-9\">\n <div class=\"vfp-a-body\">Yes. Whenever possible, students are assigned a primary instructor to ensure continuity and consistent progress throughout their learning journey.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.12s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-10\" id=\"vfp-b-10\">\n Can I change my instructor?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-10\" role=\"region\" aria-labelledby=\"vfp-b-10\">\n <div class=\"vfp-a-body\">Yes. Requests for an instructor change can be submitted to the Vermont English team via the Contact page.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.14s\" data-cat=\"lessons\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-11\" id=\"vfp-b-11\">\n How do I contact my instructor?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-11\" role=\"region\" aria-labelledby=\"vfp-b-11\">\n <div class=\"vfp-a-body\">Instructor contact details are available in your Student Dashboard under the My Instructor section.<\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"pricing\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-12\" id=\"vfp-b-12\">\n How does the pricing work?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-12\" role=\"region\" aria-labelledby=\"vfp-b-12\">\n <div class=\"vfp-a-body\">Individual classes are priced at \u20ac45 per class. Buy in bundles of 10\u201330 classes and save 8\u201312%. On The Go Conversation Classes are available at \u20ac30\/class (individual) or \u20ac25\/student (group) in multiples of 10. Group classes are \u20ac35\/student per class.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"pricing\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-13\" id=\"vfp-b-13\">\n Do my classes expire?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-13\" role=\"region\" aria-labelledby=\"vfp-b-13\">\n <div class=\"vfp-a-body\">Classes do not expire once purchased. Schedule them at your own pace \u2014 there's no time limit.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"pricing\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-14\" id=\"vfp-b-14\">\n Can I mix individual and group classes?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-14\" role=\"region\" aria-labelledby=\"vfp-b-14\">\n <div class=\"vfp-a-body\">Yes. You can hold multiple plans at the same time. Many students use On The Go Conversation classes alongside their 1-on-1 program for extra speaking practice.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.10s\" data-cat=\"pricing\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-15\" id=\"vfp-b-15\">\n What payment methods do you accept?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-15\" role=\"region\" aria-labelledby=\"vfp-b-15\">\n <div class=\"vfp-a-body\">Vermont English accepts card payments via Stripe. All major credit and debit cards are supported. Payment is processed securely at the time of enrollment.<\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"progress\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-16\" id=\"vfp-b-16\">\n What is the Vermont English Learning Journey?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-16\" role=\"region\" aria-labelledby=\"vfp-b-16\">\n <div class=\"vfp-a-body\">The Learning Journey is a structured 12-level pathway from A1 Beginner through to C1 Advanced, guiding learners step by step towards confident, fluent English communication.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"progress\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-17\" id=\"vfp-b-17\">\n How do I track my progress?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-17\" role=\"region\" aria-labelledby=\"vfp-b-17\">\n <div class=\"vfp-a-body\">Lesson reports, progress updates and instructor feedback are available directly in your Student Dashboard under Progress Reports.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"progress\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-18\" id=\"vfp-b-18\">\n What levels do you offer?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-18\" role=\"region\" aria-labelledby=\"vfp-b-18\">\n <div class=\"vfp-a-body\">12 levels: A1 Beginner 1 \u00b7 A1 Beginner 2 \u00b7 A2 Pre-Intermediate 1 \u00b7 A2 Pre-Intermediate 2 \u00b7 B1 Intermediate 1 \u00b7 B1 Intermediate 2 \u00b7 B1 Intermediate 3 \u00b7 B2 Upper Intermediate 1 \u00b7 B2 Upper Intermediate 2 \u00b7 B2 Upper Intermediate 3 \u00b7 C1 Advanced 1 \u00b7 C1 Advanced 2.<\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"vfp-item vfp-reveal\" style=\"--d:.04s\" data-cat=\"account\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-19\" id=\"vfp-b-19\">\n I cannot access my Student Dashboard. What should I do?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-19\" role=\"region\" aria-labelledby=\"vfp-b-19\">\n <div class=\"vfp-a-body\">Try logging out and logging back in. Clear your browser cache if the issue persists. If it continues, contact Vermont English support through the Contact page.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.06s\" data-cat=\"account\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-20\" id=\"vfp-b-20\">\n I forgot my password. How can I reset it?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-20\" role=\"region\" aria-labelledby=\"vfp-b-20\">\n <div class=\"vfp-a-body\">Use the password reset option on the login page. A reset link will be sent to your registered email address.<\/div>\n <\/div>\n <\/div>\n\n <div class=\"vfp-item vfp-reveal\" style=\"--d:.08s\" data-cat=\"account\">\n <button class=\"vfp-q\" aria-expanded=\"false\" aria-controls=\"vfp-a-21\" id=\"vfp-b-21\">\n Who can I contact if I need help?<span class=\"vfp-icon\"><\/span>\n <\/button>\n <div class=\"vfp-a\" id=\"vfp-a-21\" role=\"region\" aria-labelledby=\"vfp-b-21\">\n <div class=\"vfp-a-body\">You can contact the Vermont English support team through the Contact page. We aim to respond within one business day.<\/div>\n <\/div>\n <\/div>\n\n <\/div>\n\n \n <p class=\"vfp-no-results\" id=\"vfp-no-results\" hidden>No questions found for this category.<\/p>\n\n <\/div>\n <\/section>\n\n \n <section class=\"vfp-cta\" aria-labelledby=\"vfp-cta-h\">\n <div class=\"vfp-cta-inner vfp-reveal\">\n <div class=\"vfp-cta-icon\" aria-hidden=\"true\">\n <svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/>\n <\/svg>\n <\/div>\n <div class=\"vfp-cta-text\">\n <h2 class=\"vfp-cta-h\" id=\"vfp-cta-h\">Still have a question?<\/h2>\n <p class=\"vfp-cta-sub\">Book a free 30-minute call with Emmanuel \u2014 he'll answer everything and help you find the right program.<\/p>\n <\/div>\n <div class=\"vfp-cta-actions\">\n <a href=\"\/book-a-call\" class=\"vfp-cta-btn\">Book a Free Call<\/a>\n <a href=\"\/contact\" class=\"vfp-cta-link\">Or send a message \u2192<\/a>\n <\/div>\n <\/div>\n <\/section>\n\n<\/div>\n\n<style>\n#vfp-root {\n --f-d: 'Plus Jakarta Sans', system-ui, sans-serif;\n --f-b: 'DM Sans', system-ui, sans-serif;\n --accent: #2E3192;\n --acc-lt: #EEF0FB;\n --black: #0A0A0A;\n --g3: #6B6B6B;\n --g4: #AEAEB2;\n --g5: #E5E5EA;\n --bg: #F2F2F7;\n --white: #FFFFFF;\n --ease: cubic-bezier(.16,1,.3,1);\n}\n\n#vfp-root, #vfp-root *, #vfp-root *::before, #vfp-root *::after {\n box-sizing: border-box; margin: 0; padding: 0;\n -webkit-font-smoothing: antialiased;\n}\n\n\/* Reveal *\/\n#vfp-root .vfp-reveal {\n opacity: 0; transform: translateY(22px);\n transition: opacity .8s var(--ease), transform .8s var(--ease);\n transition-delay: var(--d, 0s);\n}\n#vfp-root .vfp-reveal.vfp-visible { opacity: 1; transform: none; }\n\n\/* \u2550\u2550 1. 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Find answers to the most common questions about Vermont English \u2014 programs, pricing, lessons, instructors and your student account. All Getting Started Lessons Pricing Progress Account Can I start as a complete beginner? Yes. Vermont English welcomes learners from A1 Beginner through to C1 Advanced. Take […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-26828","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/vermontenglish.com\/fr\/wp-json\/wp\/v2\/pages\/26828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vermontenglish.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vermontenglish.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vermontenglish.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vermontenglish.com\/fr\/wp-json\/wp\/v2\/comments?post=26828"}],"version-history":[{"count":10,"href":"https:\/\/vermontenglish.com\/fr\/wp-json\/wp\/v2\/pages\/26828\/revisions"}],"predecessor-version":[{"id":26976,"href":"https:\/\/vermontenglish.com\/fr\/wp-json\/wp\/v2\/pages\/26828\/revisions\/26976"}],"wp:attachment":[{"href":"https:\/\/vermontenglish.com\/fr\/wp-json\/wp\/v2\/media?parent=26828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}